Why Executive Coaching Fails? Parable 10 of 12: I Just Want Results!

Pathos Measure Results ImageThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

Executive Coaching Parable 10 – I Just Want Results!

 

Alan was a C-Suite executive who recently transitioned to his current organization.  His department, many of whom thought that they should have received the C-Suite, were currently “not firing on all cylinders.” When the Human Resources leader recommended to Alan that he work with an Executive Coach to assist him with his recent transition, and also to coordinate more of a teamwork atmosphere, he was reluctant.  “Don’t get me wrong… I could use the help!  However, I’m not certain that a bunch of ‘soft’ assistance is going to work.  I need something that’s more tangible in nature… I just want results!”

The parable above indicates Alan’s perspective regarding executive coaching and the lack of results associated with its methodologies.  Unfortunately, Alan is not alone!  Nearly 71% of the executives we polled share a common thought that there really is a lack of hard, tangible metrics that can be reviewed to measure a coaching engagement.

 

When we first started our executive coaching practice, it was as a result of a participant in one of our leadership development workshops stating that they “enjoyed the four-day program, however I know that I’m not going to be able to implement the action plan we developed on my own!” We knew that we had an opportunity to dramatically increase the training and development implementation and sustainment rates (The national averages that we’ve seen are a paltry 27%… The Pathos figures were 72%).  However, before we set out to coach our first leader, we wanted to ensure that we continued in our “results-focused” approach by developing a series of metrics that not only could be measured efficiently, but also would reflect the opportunities to effectively manage the behavioral change.

 

The results… As an increased value for working with an executive coach after our leadership development workshops, we saw an increase in implementation rates from 72% to 94%.  Furthermore, in follow-up efforts we not only saw implementation results, but after time sustainment taking place.

 

The Moral of the Story: Always insist that your executive coach share with you their tool(s) for assisting you in measuring your implementation initiatives.  If there isn’t anything to measure, your not going to be able to manage, and you’re definitely not experiencing Pathos Coaching… but you are hopefully having a nice conversation!

The Influential Team Inventory

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The Influential Team Inventory

Page One

The Influential Team Inventory contains 28 statements to help you identify your strengths and weaknesses in comparison with the team building skills identified in “The Influential Leader” by Sam Palazzolo CPLP, PCC. This condensed version consists of 14 of those statements.
 
Please respond to each statement on the following page by rating how frequently you demonstrate or use each behavior (i.e., how often you engage in the particular behavior or how often that behavior describes the kind of person you are).

1. The goals of my team are well defined. Required Question
2. Members of the team feel that their concerns/views are known. Required Question
3. The team has freedom to determine how they should work. Required Question
4. Members discuss the problems facing the team. Required Question
5. The team has the necessary tools to perform their jobs. Required Question
6. Members volunteer to help other members. Required Question
7. Team members perform at the level of accountability/responsibility required. Required Question
8. Members of the team have freedom in their own job functions. Required Question
9. The team receives adequate support to perform their tasks. Required Question
10. The team uses appropriate measures to gauge their success. Required Question
11. There is little hesitation in making hard decisions in this team. Required Question
12. Each member of the team knows their role. Required Question
13. Members of the team ask for help when they need it. Required Question
14. Members support decisions made by the group. Required Question
Contact Information
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Executive Coach Provides Tips on New Year’s Resolutions

Will 2010 be your best year ever?  It should be!

Now that the Holiday Season is behind us, it’s time to focus on the year ahead.* If you’re as excited as I am about the year ahead, I’ve put together the following six (6) tips which I believe will allow you to not only establish clear/concise New Year’s resolutions, but actually be able to implement them in order to achieve success.  These tips came about as a result of an executive coaching conversation that I held during the Holidays with a client.  Here are the basics from that coaching conversation:

Client: “I’ve got so many things that I want to work on in 2010… I’m just a little concerned that I won’t be able to get to all of them.”

Sam: “Tell me about the ‘things’ that you want to work on.  Let’s just list them out first in no particular order.”

Client: ”Sales, the organization leaders, organization development, products, our customer retention, team building, performance reviews, marketing, overcoming the economy (again!), succession planning, the company website, recruiting, terminations…”

If you had similar thoughts, or even if you haven’t, use the following six (6) New Year’s Resolution implementation tips for success:

  1. Consistency – Be consistent in your approach to setting, as well as solving, your resolutions.  Consistency from my coaching perspective primarily surrounds the principles of establishing goals that are realistic for you within the timeframe you identify.  While most executives that I coach are “hard chargers” who achieve what others think/forget about, you’ll get more done if you establish a plan of action that is consistent.  Studies have shown that your productivity will come in “waves” during the month (“Employee Engagement: What It Is and Why You Need It” BusinessWeek Online 5/11/09).  The key is to capitalize on those moments through consistent action.
  2. Enjoyment – Do you enjoy the resolution that you’ve come up with for yourself?  Our studies show that if you do, you are 97% more likely to accomplish it.  So if you don’t enjoy what you’ve resoluted, then you’ll really need to focus on the outcomes that it will provide you with.  Here’s an example, one of our coaching clients wanted to focus on time management for the year ahead.  Unfortunately, while he is very productive, he is extremely insensitive to time.  It’s not that he doesn’t care about time, he’s just more comfortable working in his own “time zone”.  When he identified time management as a resolution, we drove towards the outcomes that he would receive when he would master time.  The benefits (primarily get even more accomplished, make even more money, become even more successful) were of great importance to our executive.  It’s this level of importance coupled with his desires that are our primary focal points.
  3. Get Assistance – The amount of information that is available to each of us is staggering.  For example, a single issue of the New York Times contains more literature content that your grandfather encountered during his entire life!  So with information everywhere, which way should you turn?  While it’s simple to say that you need to “decide, commit and succeed” the reality is that it is often much more difficult in the real world.  We recommend researching your resolution for the current best practice that has stood a time-test (Keep in mind that what was successful ten years ago may, or may not be, successful today… Technology played a key role in the extinction of many great productivity tools!  As a result, one must locate strategies that have proven successful for others, as well as ones that can be implemented into your needs.  Finally, you’ll want to establish an accountability program (If you’d like to establish a formal accountability program that will ensure that you achieve your resolutions, contact us at 877-455-3133 or info@pathosleadershipgroup.com).
  4. Be Social – I know that you have good ideas that you want to make great… However, determine if the resolutions that you’ve established are so far flung (advanced) that you couldn’t get there in 2010 with an eleven foot ladder!  All too often I find leaders during our coaching sessions that want to drive towards the “advanced” playing stages without ensuring that they have mastered the foundational “basics”.  Here’s a good tip, take a look around you and determine who in your industry/organization/space already has the resolution that you want to drive towards.  After you identify this individual, reach out to them and ask them for some help.  This will take a certain level of “swallowing” of one’s pride, but it will allow you to (1) engage with an individual who is operating successfully on the resolution you identified and (2) interview them to identify not only how they achieved such success, but formulate your own action plan.  Looking “advanced” is great, but getting “advanced” advice from someone who’s already there will save you considerable time.
  5. Get Scarce – Most of the leaders who approach us here at Pathos Leadership Group like the idea of having an executive coaching relationship, but aren’t certain how they’ll be able to make the time available.  If you look deep enough at what you want to accomplish, and more importantly how you’re spending your time, you’ll find that you probably have a decision to make.  There are unproductive portions of your day.  The key is in identifying those portions of the day/week/month that drive the least productivity for you and cut them out!  One of the executives we coached last year was on several very high profile boards of directors.  While the prestige he received was good for his ego, it was bad for his productivity and pocketbook.  If you’d like to receive our Pathos Leadership Group “Influential Time Management” productivity tool, email info@pathosleadershipgroup.com and we’ll forward one to you.  Please include your contact information (First + Last Name, Company Name and Direct Phone Number) in your request.
  6. Reciprocate – Success is both a journey as well as a destination.  You’ve got to give it back, even when it appears you have nothing to give!  You probably know of a few people that have prepared their own resolutions for the coming year… Why not offer to help them accomplish them?  Here are a couple of recommendations… (1) Ask if you can help without being asked, (2) put yourself in situations where you can be asked to assist, (3) give recommendations after you determine what it is that your being asked to recommend and (4) forward on the link to this article so that you can begin assisting!

2010 should be your best year!  By adhering to the above six tips towards solving your New Year’s Resolutions you may just be in position to establish new “New Year’s Resolutions” prior to the beginning of next year.  Remember… a real leader makes their own luck!

Sam Palazzolo, CPLP, PCC

*While it’s never too late to begin preparing, we recommend a more proactive timing for forecasting.  For example, we assisted most of our clients here at Pathos to begin their forecasting process in Q3 or Q4 of 2009.