The Leadership Promise

US Army Ranger CreedI just spent an inspirational afternoon listening to Stanley McChrystal (The former commander of U.S. and International forces in Afghanistan. A four-star general, he is credited for creating a revolution in warfare that fuses intelligence and operations).  You can view his February 2011 talk at TED here http://www.ted.com/talks/stanley_mcchrystal.html.

 

In General McChrystal’s speech, he hit upon several key leadership moments, namely:

 

  • Leaders can let you fail, and yet not let you be a failure!
  • As a leader, how do you stay credible and legitimate?
  • Transparency, ability to listen, reverse-mentorship are the keys to successful leadership.
  • The cumulative pressures that are on leaders are like nothing experienced before.
  • A leader isn’t good because they’re right, they’re good because they’re willing to learn and to trust.
  • Leadership isn’t easy and it isn’t always fair… You can get knocked down and it will hurt… it can leave scars. But if you’re a leader, the people you’ve counted on will help you out. And if you’re a leader, the people who count on you need you on your feet.

 

However there was one part of his presentation that had me wondering just how serious are you as a leader?  It was the part of his speech where he reviewed the power of relationships.  The relationships that leaders have can be very broad as well as diverse.  However, in General McChrystal’s case he is a US Army Ranger, and as such lives by the “Ranger Creed.” The Ranger Creed is more than a mantra, has more meaning than a poem, and is a way of promising that as a fellow US Army Ranger that you have each others back.

 

Here is the original US Army Ranger Creed:

 

  • Recognizing that I volunteered as a Ranger, fully knowing the hazards of my chosen profession, I will always endeavor to uphold the prestige, honor, and high esprit de corps of my Ranger Regiment.
  • Acknowledging the fact that a Ranger is a more elite soldier who arrives at the cutting edge of battle by land, sea, or air, I accept the fact that as a Ranger my country expects me to move further, faster and fight harder than any other soldier.
  • Never shall I fail my comrades. I will always keep myself mentally alert, physically strong and morally straight and I will shoulder more than my share of the task whatever it may be, one-hundred-percent and then some.
  • Gallantly will I show the world that I am a specially selected and well-trained soldier. My courtesy to superior officers, neatness of dress and care of equipment shall set the example for others to follow.
  • Energetically will I meet the enemies of my country. I shall defeat them on the field of battle for I am better trained and will fight with all my might. Surrender is not a Ranger word. I will never leave a fallen comrade to fall into the hands of the enemy and under no circumstances will I ever embarrass my country.
  • Readily will I display the intestinal fortitude required to fight on to the Ranger objective and complete the mission though I be the lone survivor.

Ranger Handbook SH 21-76

 

So as a leader, what do you stand for?  How do your people know that you have their backs each and every day?  Do your actions “walk the talk” US Army Ranger Creed-style?  What’s your leadership promise?

Why Executive Coaching Fails? Parable 12 of 12: I Don’t Have the Money!

I Don't Have the Money! The following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

Executive Coaching Parable 12 – I Don’t Have The Money!

 

Charlie had just gotten elevated to a leadership position in his organization.  As a participant in the organization’s High Potential program, he was well on his way towards achieving his career aspirations.  While he considered himself to be a “fast tracker,” he knew that he could travel down the track even faster if he was provided some external consulting and coaching.  He did his typical research regarding what he wanted, as well as where he thought his purposes could be best filled through an executive coach.  When he made his presentation for help to the leader he reported to, the leader asked him who was going to pay for such career development advice?  Charlie had assumed that the organization would, but the response from his leader was a rather flipped “Well I don’t have the money!”

The parable above indicates Charlie’s desire to engage in an executive coaching relationship, but the “money issue” is getting in the way.  So what can Charlie do?  This is fairly typical, and at Pathos Leadership Group we hear this all the time.  The solution is relatively simple/straight-forward…

 

Every time we participate in a professional association event, and we participate in a lot, we get people who we engage with us at the event saying “we need exactly what you do in my organization.” We perform our due diligence and interview each prospective for proper “fit” for initiatives (Keep in mind, not everyone really needs our services, and if we can point them in the right direction quickly at low/no cost we’ll do that… They’d do the same for us, right?)  We learned a long time ago that not every organization is right for us to partner with, and vice versa, we’re probably not right for every organization either.

 

Considering Charlie and his situation, we were right for each other though… but that money issue?  Charlie has a couple of options to pursue:

1.     Budget Reallocation – Does Charlie have access to funds within his department that he could reallocate towards a coaching initiative?  He may not have had funds earmarked for it when the budgetary cycle commenced, but are there funds available that could be spent on this versus something else (or nothing)?

2.     Self Funded – Is Charlie willing to pay for the initiative out of his own “Career Development” funds?  While it’s great having your organization offset the costs associated with coaching, should the lack of such funds prohibit you from this opportunity for exponential growth?

 

The bottom line results which a coaching engagement always comes down to is what are the benefits we’ll receive, as well as the results we’ll get either as an individual and/or organization.

 

The Moral of the Story: While money isn’t everything, it sure has its place in business.  If you’re participating in a business coaching conversation or setting, you should expect that (1) there is a cost involved, and (2) you’ll achieve/receive a multiple of that cost in return.  Consider executive coaching as an investment, with returns paid back initially as

Why Executive Coaching Fails? Parable 10 of 12: I Just Want Results!

Pathos Measure Results ImageThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

Executive Coaching Parable 10 – I Just Want Results!

 

Alan was a C-Suite executive who recently transitioned to his current organization.  His department, many of whom thought that they should have received the C-Suite, were currently “not firing on all cylinders.” When the Human Resources leader recommended to Alan that he work with an Executive Coach to assist him with his recent transition, and also to coordinate more of a teamwork atmosphere, he was reluctant.  “Don’t get me wrong… I could use the help!  However, I’m not certain that a bunch of ‘soft’ assistance is going to work.  I need something that’s more tangible in nature… I just want results!”

The parable above indicates Alan’s perspective regarding executive coaching and the lack of results associated with its methodologies.  Unfortunately, Alan is not alone!  Nearly 71% of the executives we polled share a common thought that there really is a lack of hard, tangible metrics that can be reviewed to measure a coaching engagement.

 

When we first started our executive coaching practice, it was as a result of a participant in one of our leadership development workshops stating that they “enjoyed the four-day program, however I know that I’m not going to be able to implement the action plan we developed on my own!” We knew that we had an opportunity to dramatically increase the training and development implementation and sustainment rates (The national averages that we’ve seen are a paltry 27%… The Pathos figures were 72%).  However, before we set out to coach our first leader, we wanted to ensure that we continued in our “results-focused” approach by developing a series of metrics that not only could be measured efficiently, but also would reflect the opportunities to effectively manage the behavioral change.

 

The results… As an increased value for working with an executive coach after our leadership development workshops, we saw an increase in implementation rates from 72% to 94%.  Furthermore, in follow-up efforts we not only saw implementation results, but after time sustainment taking place.

 

The Moral of the Story: Always insist that your executive coach share with you their tool(s) for assisting you in measuring your implementation initiatives.  If there isn’t anything to measure, your not going to be able to manage, and you’re definitely not experiencing Pathos Coaching… but you are hopefully having a nice conversation!

Why Executive Coaching Fails? Parable 9 of 12: I Won’t Take Vanilla!

Pathos VanillaThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

Executive Coaching Parable 9 – I Won’t Take Vanilla!

 

Robert was a successful Chief Operations Officer (COO) working for a major hospital.  He was looking for a way in which he could move himself, and his staff to higher levels of performance.  He was recently hired into the organization to assume the COO post from a competing healthcare system, and knew that there were tremendous opportunities present.  His staff on the other hand, apparently didn’t hold such rosy forecasts.  Comprised of long-tenured associates, his senior leadership looked like the “Who’s Who” of corporate legend.  They had helped sure up the operations in a skillful manner over the years, but operated as much through knee-jerk reactions as they did according to their goals/business plan for the year.  It was obvious to Robert why none of them were considered for the COO position.  Furthermore, they operated in silos instead of pulling together the collaborative strengths that could have propelled them further faster.  “My next position is going to be the Chief Executive Officer (CEO) chair, and my staff is going to screw that up for me if I don’t reign them in and coordinate their activities” he told the Chief People Officer (CPO).  When the CPO recommended that they bring in an external executive coach to work with Robert on these issues, he said “An Executive Coach?  I’ve looked at that in the past and found their programs to be all the same.  What I need is a customized approach to solve the situations that are unique to this operation and to me as their leader.  I won’t take vanilla!”

The parable above indicates Robert’s goal of making the best operation possible, including bringing his staff to new heights, while all the while progressing towards his real goal of the CEO seat in the organization.  His perspective that he has a rather unique situation is a good one.  Each organization has their own way of operating.  While they may operate within the same industry, be regulated by certain judiciary laws and rules, the way in which they go about operating can and should be unique.

 

Robert had his work cut out for him.  His team alone would make his future ascent in the organization challenging.  Known for their “We’re not really certain what they do, but they tell us they do it better than anywhere else” posture started them off in the hole.  Furthermore, their perception that “We’re the best part of this operation!” was damaging, if not delusional.

 

When we met Robert, we found a newly hired leader who realized that the career ladder he had jumped over to wasn’t quite made of the same material he was used to.  Furthermore, he needed specific help quickly in getting things turned around.  However, his sticking point regarding getting assistance in help was that he didn’t want a “generic” or over the counter prescription.  Robert thought that his situation was so unique that he couldn’t get from “here” to “there” without a customized offering.

 

We explained to Robert that while his situation (the hospital, his team, their operation, etc.) was unique the opportunity was one that presented itself time and again in the organizations we worked with.  We had experience in helping other corporate officers achieve success in similar situations through customizing our approach given their current business landscape, and considering what their future should look like.

 

In the end, we worked with Robert and his team for over a year.  We performed a series of assessments (behavioral assessments and 360 degree assessments) for each leader and their teams, held department team building sessions, implemented a consultancy based approach to their operational dealings with other hospital organizations, performance coached the individual senior leaders, and customized our coaching efforts with Robert to identify where he wanted the department to go.

 

The Operations team is now seen as a group the organization can call on when they need assistance, and they deliver results!  Furthermore, Robert is well on his way to achieving the CEO seat in the organization!

 

The Moral of the Story: While the particular situation may be unique, rarely is the problem.  Realizing that you’re not the first leader to face such situations is crucial (There have been others before you… You’re not the first one!)  However typical the situation though, a customized approach is needed for maximum benefit for the organization and individuals combined.

Why Executive Coaching Fails? Parable 8 of 12: They Won’t Understand!

Pathos Image - Walk in My ShoesThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

 

 

 

 

Executive Coaching Parable 8 – They Won’t Understand!

 

John was a successful small business owner.  He left behind a great position with a Fortune 500 company to start off on his own five years ago because he wanted to “call the shots” all by himself.  This strategy, and his unparalleled level of service made him a favorite with his clients.  However, the highs/lows in business typically caused John’s head to explode!  The people that he employed were great, but he wanted a “confidant” who he could explain his business situations to and have them provide guidance/coaching towards.  In putting back together his exploded head, John set out on a path to hire the best coach possible.  He was a “quick trigger puller” who once he found something, or someone, he liked would take action.  However John’s search for an executive coach was stymied by his belief that he had to have someone with an exactly similar background to assist him.  This “walk in my shoes” philosophy lead John to turn down many successful coaches who wanted to work with him.  When we met John, we inquired as to how long he’d been search for and how many executive coaches he had interviewed.  John was approaching the five (5) month mark in his search.  When we asked what the number one aspect of the coaches he interviewed thus far that was holding him back from moving forward, he simply replied “The coaches I met with were very qualified people, but my situation is unique.  They won’t understand!”

The parable above indicates John’s sincere desire to work with an executive coach, but his delusional thought that they wouldn’t understand because they hadn’t gone through the exact same situations that he had.  While it might be a “perfect storm” situation for John to identify/locate a coach who had the exact same background as him, he was leaving many a talented coach who could have assisted him in the dust.  Furthermore, that all too important aspect of business (Time is money!) was being wasted.  He would never get those five (5) months back.  Furthermore, his business could be miles further down the road if he had just chosen the most successful.

 

Often times in business, and this is typical of those who have achieved results, we want to put together the best possible scenario.  We will take the time to identify what is truly important to satisfy the situation at hand.  We’ll analyze from umpteen different perspectives, get feedback from people we know inside, and sometimes external, to the organization, research on the net (Drink the “Google-juice”), and delay making a decision.  This “analysis paralysis” causes the leader to become the lagger and make no decision.

When selecting an executive coach you want to identify the most qualified person who you believe can deliver the results you’re attempting to accomplish.  While you should do your due diligence during the selection process to identify this “best fit” executive coach, you may be doing yourself a disservice by being to nit-picky.  Identifying someone who has the same exact experience will provide you with a consultative approach to your situation (They’ve “been there, done that!”), however you may gain much more value from someone with business savvy who can ask you the right questions to make you think/act differently.  Furthermore, because they have a different background, they can provide you with a totally different perspective from which to solve your situation.

 

The Moral of the Story: Picking the “same” or “sure thing” rarely allows one to replicate results exactly.  Differing situations, styles, and times lead to different results.  Selecting a coach with a different background may propel you further and help you accomplish your goals faster.

Why Executive Coaching Fails? Parable 7 of 12: I Don’t Need a Coach… I Have a Mentor!

Pathos Mentor vs Coach

The following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

 

 

Executive Coaching Parable 7 – I Don’t Need a Coach… I Have a Mentor!

 

Patty was your typical overachiever… She recently had graduated with honors from college (Summa Cum Laude), sat on a board of directors for her favorite charity, and breezed through the interview process at her current organization where she’d been employed for nearly a year.  Identified as a high-potential candidate for the organization’s leadership development program, she embodied what the organization believed to be the type of “corporate mentality” that they desired future leaders to possess.  As a new employee, the organization established a “shadowing” or mentor for Patty to ensure that she got off on the right foot during her onboarding experience.  She enjoyed her mentoring experience, as it provided the “real world” experience that she craved after he academic experiences.  When she was informed that as a high-potential and participant in the leadership development program there would be a formal executive coach assigned to work with her, Patty had a bit of a disconnect!  She thought that this was a duplication of efforts on the organization’s behalf, stating “I Don’t Need a Coach… I Have a Mentor!”

We were working with high-potential associates within Patty’s organization when we first met her.  The parable above indicates Patty’s willful participation in her organization’s mentoring program, as well as her ascent up the corporate ladder through the acceptance into the high-potential leadership development program.  Patty was a fiscally responsible individual, who always looked to spend the organization’s money as if it was her own.  As such, when she was informed of the executive coaching portion of the leadership development program she thought that this was perhaps double-jeopardy spending.

 

“Why do I need an executive coach when I already have a mentor?” she inquired with the leadership development program coordinator.  “I am really seeing tremendous value in the relationship I have with my mentor, and don’t want to take away from that” she said.

 

At Pathos Leadership Group, we sometimes see confusion between mentoring and coaching.  After a conversation with Patty, we were able to clearly state the intentions of the formal executive coaching arrangement.  NOTE – The formal executive coaching aspect of the leadership development program was not intended to replace/alter her mentoring participation.  It’s focus was to assist in implementing/sustaining the leadership development program initiatives.  As such, here are a few of the key elements for Mentoring versus Coaching which we discussed with Patty:

 

MENTORING

Structure – An informal relationship (non-org chart oriented) between a superior (high on org chart) and a subordinate (low on org chart)

Orientation – An agreed to relationship from the superiors perspective (either willful participation or seen as a necessary evil).  One in which the subordinate is looking to receive either technical/non-technical knowledge from the subject matter expert

Frequency – Meetings held at agreed to time intervals (Can get modified/manipulated based upon superiors organizational commitments)

Timeline – Typical timelines can be relatively short (“spot” or focused mentoring in which specific knowledge is to be transferred) or long-term (typical when general knowledge of business savvy is to be expounded)

Fee – Frequently there is no compensation for the superior in such an arrangement.  However, the subordinate may be held responsible for providing coffee/scone)

Goal – Transfer subject matter expertise to from superior to subordinate so that subordinate can “navigate” the corporate environment with great efficiencies

 

COACHING

Structure – An formal relationship between a coachee (the person receiving the coaching), coach (the person doing the coaching), and organization (the party coordinating the coaching activity, typically the point person who’s responsible for paying the bill)

Orientation – An agreed to formal relationship between/amongst all three parties (Coachee, Coach, and Organization)

Frequency – Meetings held at consistently agreed upon time intervals and of consistent length (For example, meet three -3- times per month for forty-five -45- minutes per session)

Timeline – Typical timelines can be relatively short (“spot” or focused mentoring in which specific knowledge is to be transferred) or long-term (typical when general knowledge of business savvy is to be expounded).  Therefore coaching arrangements can vary from as little as three (3) to twelve (12) months on average

Fee – There is a compensation structure arranged from the Coachee or Organization to the Coach.

Goal – Ensure that goal/objective attainment is accomplished within a given timeframe.  The coaching process builds upon responsibility/accountability for plan implementation/sustainment

 

The Moral of the Story: Executive Coaching isn’t mentoring.  While a mentoring program can have tremendous value for an organization and its participants, executive coaching when performed with an external coach has greater impact on the organization.  When measurements are taken regarding executive coaching effectiveness, the results show a nearly 94% implementation/sustainment rate.

Why Executive Coaching Fails? Parable 6 of 12: I’ll Use Coaching as a Last Resort!

Pathos Leadership Group Formula 1 Image

The following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

Executive Coaching Parable 6 – I’ll Use Coaching as a Last Resort!

 

David was your typical “go big or go home” leader!  Identified as a high-potential candidate for his organization’s leadership development program, he embodied the excitement that was emblazoned within this young-start up.  However, also accompanying this “go big or go home” leadership style was an accompanying “if we’re going to be wrong, let’s be wrong strong!”  As a result, when the group won in business, the payoffs were huge.  Conversely, when they lost, the losses were legendary!  To help hedge their business bets, we were brought in to the organization to work with the high-potentials so that they could make their best decisions, and get their best results!  However David was not exactly thrilled with the idea of working with an executive coach!  “I’ll work with an executive coach when I hit rock bottom, as a last resort!” he told one of us.

We were working with high-potential mid-level managers within David’s organization when we first met.  The parable above indicates David’s alignment with the accepted corporate culture at his organization.  Leadership was known for their “legendary” stunts when starting-up the company, and growing it to their current success-level.  Unfortunately, what was good during the “growth” days was not acceptable to leadership today.  In fact, leadership now with increasing pressure from venture capitalists and bank funding leaders, wanted their next group of leaders to come from a much more scientific-basis, as opposed to the “seat of the pants” school from which they came.  Unfortunately, bad habits die a long, slow death in some instances!

 

When we first met with David he explained that he really didn’t see what the need was for executive coaching.  After all, he had done what every other leader who sat in his chair did.  Furthermore, he also saw where those leaders were today… a place of success that he desperately wanted to get to.  David viewed himself as a Formula 1 race car… one that simply needed open track for him to “gobble up!”  If he was to hit the wall, there was always another backup car waiting for him.  He saw executive coaching as something that was necessary in the event he needed more gas, or a modification to his vehicle, or some other sort of pit stop.

 

Unfortunately, great performance in Formula 1 rarely occurs as a result of the pit stop alone.  What is needed is alignment of machine, all of its corresponding parts, working in unison with the elements of the track conditions and driver.  If our friend David was to act as a Formula 1 race car, he would not only need to have a better alignment with corporate direction (mission, vision, values and corresponding objectives/goals), but inject himself into the situation with accountability and responsibility.  These actions should be monitored on every lap, and modifications made when the vehicle performs outside of acceptable tolerances.

 

David was in a great position to fully capitalize on executive coaching.  He did not need to wait until the last possible moment, before the crash (and especially before the burn!)  Instead, David capitalized on executive coaching to help him get better directional focus on where he wanted his group to go within the organizational structure.  He also was able to transfer the knowledge learned both upstream in the organization, as well as horizontally to his peers (Of which they were greatly appreciative for the perspective).

 

The Moral of the Story: Executive Coaching isn’t a “last call” event… If you wait until the last call, it’s probably too late.  Instead, engage executive coaches into the performance initiatives of your organization sooner, rather than later in an effort to accomplish them in less time and with better results.

 

Why Executive Coaching Fails? Parable 5 of 12: I’ll Try Coaching for a Little While!

Pathos Egg Timer ImageThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

 

 

 

Executive Coaching Parable 5 – I’ll Try It for a Little While!

 

Alison was brought into leadership in her organization because of her pessimism!  Highly talented, her negative views lead her to tell the truth when others would not.  While this “truth-speak” element of her was hurtful for some, it was seen as necessary by the leaders in the organization. Sometimes the truth hurts, right?  When it came time to work with her in the organization’s High-Potential program, she viewed the organizational development path laid out in front of her as a “necessary evil” and one that was a series of “programs of the month” that she needed to take in order to accomplish her goals of leadership.  When asked why she was participating in such a “hostage” program she exclaimed “I’ll try anything for a little while if it will assist me in accomplishing my professional goals!”

We were working with high-potential mid-level managers within Alison’s organization when we first met.  The parable above indicates Alison’s insincere passion for accomplishing the organization’s goals, and overall general bad attitude.  Now we get to work with a lot of talented people, and most recognize the value in executive coaching and organization development programs for their assistance in ease of operations, goal attainment, teamwork cohesion, and result orientation.

 

Alison viewed the high-potential program as a necessary evil… one in which she needed to participate in against her will.  She also viewed the accompanying executive coaching as a waste of her time, and she wanted to spend as little time/effort in the coaching “space” as possible.

 

We couldn’t disagree with her more.  Obviously coaching is a passion of ours here at Pathos.  We’ve seen the benefits of it firsthand as we’ve worked with organizations and their leaders around the globe.  Alison’s fate was sealed when during our first interaction she exclaimed “Now just how long is this going to take?  I’ve got a lot of important things I need to attend to this morning!” This short-term focus surprised us, as the screening process for inclusion into the high-potential program was difficult.  Unfortunately, it became abundantly clear to us that not only was Alison NOT the best-fit for the high-potential program, but a poor choice for leadership in the organization considering the goals/objectives at hand and overall mission, vision and values.

 

We met with organizational senior leadership and informed them of our findings from this initial meeting, or lack thereof.  We then conducted a joint-meeting with leadership and Alison to see if perhaps we were missing something?  This turned out not be the case, as evidenced by Alison saying “Why don’t you stop wasting my time with this stuff and let me do my job?” Leadership determined to let Alison go do her job in another organization!

 

The Moral of the Story: Executive Coaching takes a series of consistent, challenging, goal oriented sessions structured over a period of time in order to achieve results.  Even in “targeted” or “spot” executive coaching programs where goal attainment is paramount (think increase sales), there needs to be a series of sessions to build upon the accountability and responsibility model.  Alison was not interested in trying things for a little while, instead she didn’t want to participate at all.  Her bad attitude, or limited beliefs in development, were seen as red flags which ultimately caused her departure.

 

 

 

Why Executive Coaching Fails? Parable 4 of 12: I Don’t Need Any Help!

Pathos Leadership Lone Wolf ImageThe following parable, or myth, is one in a series of twelve, which we’ve identified at Pathos Leadership Group that accounts for executive coaching to fail!  Our results-focused executive coaching is contrary to these parables, leaving executives and their organizations in a position to succeed when it comes to organization development, operational improvement, and financial success!  For more information on our Executive Coaching or Organization Development initiatives contact us at info@pathosleadershipgroup.com or call 877.455.3133.

 

Executive Coaching Parable 4 – I Don’t Need Any Help!

Mike was a mid-level manager in an organization whose claim to fame was that he “might not be the sharpest tool in the tool drawer, but he could always get the job done!”  This “no one will outwork me” mentality caused Mike to put in tremendous hours in (He claimed that he worked 24×7!), even working while on vacation with his family.  This caused the people that worked for him to resent him, simply because he didn’t believe that they should have a “life” outside of work either. Mike would say “If you cut me, I’ll bleed the company colors instead of blood-red!”  Working as many hours as he did, and with such a lack of support from his perspective, caused him to do the tasks routinely handled by his staff members.  It wasn’t that his staff was incapable of performing the tasks, it was just that they weren’t working at 2:00am in the morning when Mike was and he wanted the information right then and there.  As a result, Mike took on the work of three, perhaps four individuals on his team.  This micro-management mentality lead Mike to the opinion that he simply didn’t need anyone else’s help, he couldn’t rely on them, and furthermore that if he wanted the job done right and on-time, he should just do it himself!

 

We were working with high-potential mid-level managers within Mike’s organization when we first met.  The parable above indicates Mike’s sincere passion for accomplishing the organization’s goals, regardless of the cost to him in his personal life or lack of sleep.  We also recognized that out of all the mid-level managers who were selected to the organization’s high potential program, Mike’s team was looked upon as the superstars within the organization.  However, a deeper look would tell us that this wasn’t the case due to pure talent and execution, but instead due to the actions of a maniacal leader!

 

When we met with Mike he informed us that he believed he was on the fast track to the C-suite.  There was nothing more important for Mike than making money in the organization (“Money never sleeps, neither do I!”)  This drive for success was well received by organizational leadership, however one look at Mike and his team’s interactions and you got a totally different picture.  There was relatively any positive communication amongst them, and the “love in the air” around the office was nowhere to be seen.  Instead, the air was rife with contemptment.  Mike resented his team because he viewed them in the classic Taylorism mentality that “people are stupid and lazy, therefore they’ll need to be told exactly what to do and when.” Mike’s team saw him simply as crazy!  A guy who knew no boundaries when it came to work, and while he might be looked upon as successful he certainly was no role-model or benchmark for behavior.  Talented in their own rights, they saw Mike as “in it to win it for himself” and willing to sacrifice each one of them if the need arose (as it often did!)

 

We identified much of this “lone wolf” mentality when we debriefed his behavioral assessment.  This “reality mirror” reflected back upon Mike in a manner that he quickly dismissed, rather than taking the feedback and looking for areas of opportunity to improve.  We were able to have Mike complete the follow-up individual development plan, where we focused on three primary traits that we worked on in the coming months during our executive coaching sessions.

 

The Moral of the Story: You may be the smartest guy in the room, but unless you’re a solopreneur working for yourself/by yourself you’ve got to rely on a team to help attain goals/objectives/results!  It’s not called soloship, it’s called leadership because you are leading others.  No one will follow you if they don’t like (1) where you are going, and/or (2) how you treat them!  The concept of the “lone wolf” is oxymoronic, as wolves hunt in packs and mate for life… perhaps a lesson for you if you’re considering going it alone!

Organizational Alignment Project

The following is a SlideShow presentation regarding a recent Organization Development Consulting engagement…